Protective Choice Insurance Agency
Data Privacy Policy
Effective Date: November 12, 2024
1. Introduction
At Protective Choice Insurance Agency, we value your privacy and are committed to protecting your personal information. This Data Privacy Policy outlines how we collect, use, store, and safeguard your personal data in accordance with applicable data protection laws. By engaging with our services, you agree to the practices outlined in this policy.
2. Information We Collect
We may collect the following types of personal information: Personal Identification Information: Name, address, phone number, email address, date of birth, Social Security number, and other similar identifiers. Policy Information: Details about your insurance policies, coverage, payment history, and claims. Payment Information: Credit card details, billing addresses, and other financial data for premium payments. Communication Records: Email correspondence, phone call recordings, and chat logs. Technical Data: IP addresses, browser types, device identifiers, and other technical data for improving our services and ensuring security.
3. How We Use Your Information
We use your personal data for the following purposes:
To provide you with insurance products and services.
To manage your account and process payments.
To communicate with you about policy renewals, claims, and other insurance-related matters.
To improve our products, services, and customer experience.
To comply with legal obligations, such as regulatory reporting and fraud prevention.
To send you marketing materials (with your consent).
4. Sharing Your Information
We appreciate your trust in us. Your privacy is our top priority. Rest assured that we will never share, sell, or trade your personal information, including phone numbers and SMS consent, with any third parties under any circumstances. Your data remains secure with us.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, secure servers, firewalls, and regular security audits. However, no data transmission or storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your data.
Deletion: You can request the deletion of your personal data, subject to legal requirements or ongoing contractual obligations.
Data Portability: You can request a copy of your data in a structured, commonly used format for transfer to another service provider.
Opt-Out of Marketing: You can opt out of receiving promotional emails or other marketing communications at any time by following the unsubscribe instructions in the message or contacting us directly.
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child, we will take steps to delete that data as quickly as possible.
9. Changes to This Policy
We may update this Data Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. Any updates will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Data Privacy Policy or your personal data, please contact us at:
Protective Choice Insurance Agency
info@protectivechoice.com
800-509-0850